Terms and conditions

  1. The hotel room is rented for the day.
  2. Check-in from 14.00 check-out  12.00.
  3. Upon arrival ID card must be shown to the staff member and signing the registration card.
  4. Payment will be taken upon arrival.
  5. A hotel  room can not be transfer to third parties, even if the period has not expired, for which guest paid a rate per stay.
  6. Non residents are allowed in hotel room from 7:00 am until 22:00 pm.
  7. Wish to extend your stay beyond the period indicated on the day of arrival, the guest should report to reception before 10:00 am on the closing date of renting the room.
  8. Check out after 13.00 pm  is treated as an extension of stay.
  9. Extension of hotel room depends on room availability.
  10. Hotel reserves the right to refuse to extend stay at the hotel  in the event of failure to make full payment before the current residence and who during the previous visit grossly violated the regulations, in particular by inflicting damage to property or the property of the hotel guests, employes of the hotel or other people staying in the hotel.
  11. For reservations and failure to appear before 18.00pm on the day of booking hotel reserves the right to release the room without informing the guest. Hotel reserve the right to charge card provided for that night.
  12. Hotel services in accordance with its category and standard. For reservations regarding the quality of service, guest is asked to immediately report them to the reception, which will allow the hotel management immediate response.
  13. Hotel provides the following services to our guests:
    • Comfortable night
    • The safety of the guest
    • Professional and courteous service
    • Room cleaning and repering damages
    • Exchange of bed linen and towel change every 3 days or upon request
  14. Upon request the hotel provides a free of charge the following services:
    • The provision of information relating to the stay and travel
    • Wake-up at the designated time
    • Luggage storage the hotel guests
  15. Each time leaving room guest should close the windows, turn off the TV, turn off the lights, close the taps plumbing, check if the door is closed and leave the key at reception.
  16. Lost key room is at the charge 30zł.
  17. Personal belongings left by a guest in a hotel room will be sent to the address indicated by the guest and at his expense. If the guest do not inform the hote of lost property hotel will store lost items for three monts.
  18. Liability of the Hotel for the loss of or damage to money, securities, valuables or objects having scientific or artistic value is limited if these objects are not put into a deposit room.
  19. Hotel guest assumes full liability for any damage or destruction of equipment and technical facilities of the Hotel, arising from guest fault or the fault of the people visiting. The hotel reserves the right to charge the credit card for damages after departure.
  20. Due to fire safety the following items are prohibited in the room: heaters, electric kettles and other similar devices. This does not include chargers and computer power supplies.
  21. Smoking in hotel rooms, corridor, stairwell, restaurant and reception hall is prohibited. For breaking the smoking policy guest will be charged the amount of 200 zł.
  22. Charges for telephone calls are subject to a margin service.
  23. Sauna, jacuzzi and gym are free for hotel guests.
  24. Hotel welcomes guests with pets. For an extra charge in the room can stay only one animal, the guest shall be fully responsible for any damage caused by them.
  25. In public spaces, the animals must be kept on a leash. For hygienic reasons they can not be introduced into the restaurant.
  26. Each guest agrees to the processing of personal data for the purposes of reported data and placing the data in the database in accordance with the Law of 29.10.1997r. on the protection of personal data. (Journal of Laws No. 133 of 1997., Item 883 with subsequent amendments. D.). The guest has the right to inspect their personal data and correct them.